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One of our writers worked as a virtual call center agent and this is what she had to say aboutLiveOps.com
“Live Ops is a company that hires virtual call center agents. You are responsible for paying for your own criminal background check prior to starting work (this costs around $30). You also must have your own dedicated phone line and a quiet workspace.
Once you are all set up, Live Ops has an excellent online training program that teaches you how to handle calls from customers. You will be taking calls for many different companies. When you start working, your phone will ring and a script will pop up on your screen. You simply read the script word for word and input customer information as you go along. If customers have questions, there is a section on your screen with FAQ’s and you are also logged into a virtual chat room should you need to ask for support from a supervisor.
The pay is .25 per minute of talk time. Agents typically make anywhere from $7-$14 per hour. As for the hours, they are totally flexible. You can choose which shifts you want to work each week and the shifts are broken down into half hour increments giving you optimal flexibility. You can even log in and work if you are not scheduled for some impromptu cash.”
“Live Ops is a company that hires virtual call center agents. You are responsible for paying for your own criminal background check prior to starting work (this costs around $30). You also must have your own dedicated phone line and a quiet workspace.
Once you are all set up, Live Ops has an excellent online training program that teaches you how to handle calls from customers. You will be taking calls for many different companies. When you start working, your phone will ring and a script will pop up on your screen. You simply read the script word for word and input customer information as you go along. If customers have questions, there is a section on your screen with FAQ’s and you are also logged into a virtual chat room should you need to ask for support from a supervisor.
The pay is .25 per minute of talk time. Agents typically make anywhere from $7-$14 per hour. As for the hours, they are totally flexible. You can choose which shifts you want to work each week and the shifts are broken down into half hour increments giving you optimal flexibility. You can even log in and work if you are not scheduled for some impromptu cash.”